BRP by bison Warranty and Return Policy
BRP by bison LLC warrants all site furnishings and outdoor sports equipment to be free from manufacturing defects for no less than one year from the date of invoice. Additionally, all site furnishings including but not limited to tables, chairs, benches, litter, recycling and ash receptacles, bike security stations and planters carry a Lifetime Functional Warranty that covers structural and functional failure of steel components including welding.
BRP by bison Weatherbeater Mastercoat finishes are warranted for 10 years from the date of invoice. This warranty covers coating adhesion, flaking and peeling. Cosmetic deterioration due to ultraviolet sunlight, finish chipping and resulting rust caused by abuse, handling or excessive impact are excluded from coverage.
Under no circumstances will the BRP by bison warranty cover any failure that is a result of abuse, misuse, vandalism, natural disasters or
lack of appropriate care. All warranty claims must be accompanied by digital photos that clearly show the failure and a copy of the original
invoice. Upon determination that a warranty claim is determined to be valid, BRP by bison will repair or replace the warranted product at BRP by bison’s sole option. Under no circumstances will any BRP by bison warranties cover any costs associated with the removal, handling,
storing or reinstallation of warranted products. All returns must be labeled with a return authorization number supplied by our Customer
Service Department and be accompanied by a packing list that includes the return authorization number provided by BRP by bison
Please contact us if you have any questions about warranties or returns. 888-438-5311
BRP by bison designs our entire line of site furnishings with both sustainability and environmentally-friendly processes and materials in mind. For more information about our unique approach to being green and product compatibility with LEED, please download our LEED/Green Statement.